Terms of Service Town & Country Pools Service and T&C POOL SERVICE SMS
Program Name: Town & Country Pools and T&C Pool Service Service Notifications
Program Description: By opting in, you agree to receive automated and manual SMS/MMS messages from Town & Country Pools and T&C Pool Service. This program is designed to provide a seamless communication experience. You may use this service to:
- Receive appointment reminders, service updates, and digital invoices.
- Engage in two-way messaging with our team for customer support.
- Share and receive images/photos related to your pool equipment, water chemistry, or service needs to help us provide faster, more accurate assistance.
Message Frequency: Message frequency varies based on your service schedule and your interactions with us. If you initiate a support conversation or send images, you may receive multiple replies to resolve your request.
Pricing Disclosure: Message and data rates may apply. Standard charges from your carrier for text and data (including image/MMS transmission) may apply.
Opt-Out Instructions: You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Customer Support: If you are experiencing issues with the messaging program or have questions, you can reply with the keyword HELP for more assistance, or contact us:
- Phone: (703) 451-6660
- Email: service@townandcontrypools.com
Privacy Policy: We respect your privacy. All information, including images shared for support, is handled according to our Privacy Policy: https://townandcountrypools.com/privacy-notice/